Frequently Asked Questions
We have gathered questions that our clients ask when working with us.
Here are the most common answers to your informed questions regarding your account and your credit reporting.
I have a question about:
Credit Report
Who is FJS?
Identity Theft
Third Party Authorization
Credit Report
What kind of creditors do you work with?
FJS Global works mostly with consumer finance accounts. Including almost any unsecured creditor (meanind credit cards)
The majority of our clients are dealing with credit cards, we can also include personal loans, collection agencies, pay day loans, medical or veterinary bills, and many more in your debt consolidation plan.
How is debt management different from filing bankruptcy?
With debt management, you repay your creditors in full over time, usually with reduced interest and fees- terms they agree to.
Bankruptcy exists for a reason and for many consumers, but also means you are going to court with your creditors, thereby destroying your credit.
Filing for bankruptcy makes it far more expensive, if not impossible, to buy a house or car, get a loan and maybe even obtain a job for several years. In the end you will also have to answer the question, “Have you ever filed for bankruptcy?”
Who is FJS?
Who is FJS Global Collect?
FJS Global is a debt services organization working with families and individuals who are struggling with debt.
Some of our clients are current on their debt but living paycheck to paycheck others are being sued or facing garnishments.
Over the years, we have helped consumers achieve their goal of paying off their debt and achieving financial freedom. We help reduce or eliminate interest, stop any fees additions, stop any collection activity, phone calls, if applicable.
How do I update my account?
You can view and update your contact information by logging in to your account.
You will be able to review and update your address, phone number, and email address. You may also make changes to your contact information, you may call our office for assistance.
Identity Theft
How is debt management different from filing bankruptcy?
With debt management, you repay your creditors in full over time, usually with reduced interest and fees- terms they agree to.
Bankruptcy exists for a reason and for many consumers, but also means you are going to court with your creditors, thereby destroying your credit.
Filing for bankruptcy makes it far more expensive, if not impossible, to buy a house or car, get a loan and maybe even obtain a job for several years. In the end you will also have to answer the question, “Have you ever filed for bankruptcy?”
How long will it take to pay off my debt?
The length of time for repayment varies varies from client to client. Since, we can typically get high interest rates reduced, clients are often able to pay back their debt in an average time frame of five years or less from the start of their program.
You will be provided an estimated repayment date and our client services department can provide you with an updated payoff date at any time.
Can I still use my credit cards?
If you need to keep once card available, discuss it with your credit counselor. In order for us to serve you and reach an agreement with your creditor to reduce your fees, payments and interest, we will advocate for you to get out of debt, not stay in it.
We are making a plan for your financial well being, not continue the cycle of debt.
Third Party Authorization
Can I still use my credit cards?
If you need to keep once card available, discuss it with your credit counselor. In order for us to serve you and reach an agreement with your creditor to reduce your fees, payments and interest, we will advocate for you to get out of debt, not stay in it.
We are making a plan for your financial well being, not continue the cycle of debt.
Can I pay extra if possible?
Absolutely, and we never charge extra for early payoff.
We encourage you to buld an emergency savings and use the “extra” to get you out of debt faster.
Many of our clients contact us at tax time to make an extra payment, others increase their payment to reduce the length of time on the program as their finances improve.
Our objective is to assist you in becoming debt free as soon as you can.
What happens once I complete the program?
Once our records indicate you have completed the program, we attempt to verify all balances are paid in full. We also recommend you retain any creditor statements in your files. In some cases the pay off date may differ on the credit statement.
Paying off your accounts is viewed as a positive and we are available to help you create a plan to support your financial freedom.